Customer Relationship Management

Easy does it

Relationships with customers can be complex, but the tools to manage them shouldn’t be. Zendesk Support is intuitive, built with customer support agents in mind. And set-up takes days, not months, which means less training for agents and happier teams overall.

Make it yours

Zendesk Support is designed to be flexible. You can configure any workflow, from the simplest to the most complex, extend your agent’s help desk with hundreds of available apps, or design sophisticated customizations with our API. Everything is possible.

Data driven decisions

Zendesk Support provides clear visibility into customer interactions, which helps better serve their needs. Using Zendesk customer analytics and machine learning capabilities, you can better understand and predict customer satisfaction, measure performance, and uncover actionable insights across your data.

Help for the helpers

Zendesk Support is backed up by a team of experts. Zendesk’s Team offers worldwide support across email, phone, and chat – helping you solve problems. The team can also work as an extension of your team. Through focused service engagements, they can set goals and create strategies across all stages of growth to optimize the experience for your customers.